With telehealth, you can meet doctors, nurses and other health professionals through a phone or video call. This gives you another way to attend an appointment.
Appointments can be held at a hospital or at home depending on your health needs.
We're always looking to create connected care opportunities to provide more ways to support you closer to home. If you'd like to hear more, or get involved and share your thoughts email SWHHS_Board@health.qld.gov.au.
We use telehealth for:
Telehealth allows you to:
Ask your doctor or health professional if telehealth suits your health needs.
You can ask a family member, carer or friend to attend it with you.
Find out more about the steps needed for a telehealth appointment on the Queensland Health website.
If the appointment is over the phone, you'll need a phone.
If it's a video call, you'll need:
On your appointment day, you'll get an email or text message with a video link to use.
If your appointment is at your home using your device, technical support is available to help you with any problems that may occur.
Find out more about telehealth on the Queensland Health website.
If you go to a Queensland Health facility or your doctor's office for a video call, the staff will help with the equipment.
Before your appointment, the nurse will tell you what to expect during the call. They may take your blood pressure, temperature and do other tests. They may also sit in the room and help you during your appointment.
After your appointment, your health professional will update your health records.